- Major releases are made available to customers with active Maintenance at no additional charge.
- The software is marked for special handling to help ensure that Maintenance
customers receive their software first. - Maintenance customers have early access to any brand new features that
are pre-released to Maintenance customers and you can download these as
soon as they are ready. - Special features on Mastercam.com are made available to maintenance
customers only.
Keep Your Shop Running at Peak Performance
As a Mastercam customer, you know the value that top-of-the-line CAD/CAM delivers. Now you can enhance that value by making sure your Mastercam software is always up-to-the-minute – and your shop always has the latest tools to keep you ahead of the competition.
Protect Your Investment
The Mastercam Maintenance Program is a software delivery plan designed to provide you with the most recent enhancements, the latest software tools, and the best new features. This means that your investment in Mastercam will continue to pay off by keeping your shop at the top of its game.
Plan Your Budget
The Mastercam Maintenance Program allows you to budget your expenditures on an annual basis.
Purchasing updates is no longer a budgetary variable. Now you can plan all your update costs in advance. New software is available to you immediately upon release, so you don’t have to wait until your next budget is approved.
Get The Best – And Get It First
Maintenance gives you early access to many powerful new features before they are released to the general public. By the time the next major release comes out, you will already be using many of the features that your competition is just starting to learn.
Major Releases
Major releases are made available to customers with active Maintenance at no additional charge. The software is marked for special handling to help ensure that Maintenance customers receive their software first.
Maintenance Releases
These include new tools, new options and additions to existing Mastercam features, and are available only to Mastercam Maintenance customers.
This means you’ll have early access to any brand new features that are pre-released to Maintenance customers and you can download these as soon as they are ready. These features will be available to non-maintenance customers only with the next major release or purchase of a new seat of Mastercam, giving your shop an extra competitive edge.
Function-Specific Documentation
New and enhanced functions are accompanied by digital documentation to help you get up to speed quickly.
Service Packs
Service Packs commonly follow a general release, and address functions requiring changes. These will be available to you for download as soon as they are ready.
Maintenance notifications will be posted regularly on www.mastercam.com and in the Mastercam Notes Customer Newsletter. For more information, please contact your Mastercam Reseller. You can also find out what is available by using the Mastercam “Live Update” feature in Mastercam by Selecting “Help” and “Update Mastercam”. Mastercam will check for you and let you know what is available for download.
If you have questions about maintenance, updating or penalties please contact us at (503) 653-5332 or email us at customercare@mcamnw.com