Need Help with Installing Mastercam?

Tag, You’re I.T.!

This webinar covers installation for various Mastercam license types (Hasp, NetHasp, Local Software, Network Software) and how to keep them updated. Also covered: hardware requirements and system benchmarks, installing your machines, and managing Mastercam files.

For additional help with installation or troubleshooting Mastercam errors, visit our Knowledge Base!

Visit the MCAM NW Knowledge Base

If you still need installation assistance, please review our support policy below before contacting our support team. Current Mastercam Maintenance customers have priority access to Mastercam technical support.

Click Here for Video Timestamps

View on YouTube for clickable timestamps in the video description.

00:00 Introductions
00:01:26 Resources for Mastercam
00:04:24 System Requirements
00:07:50 System Inspector
00:08:43 Graphics Cards
00:11:30 Registering on
00:12:17 Downloading the Installer
00:15:09 Installing Mastercam
00:17:58 How to Install Updates
00:21:39 Shared Folder
00:24:54 Settings Migration
00:33:21 Linking Your Account
00:35:16 Mastercam License Types
00:38:44 HASP License Type
00:41:18 Resources for HASP Setup
00:41:49 NetHasp License Type
00:43:26 Software License Type (Single Seat and Network)
00:46:15 Is there a cost difference between licensing types?
00:47:13 HASP License Setup/Updating Codes
00:47:41 NetHASP License Setup (Server)
00:49:50 Software + Network License Setup (Server)
00:51:55 Software + Network License Setup (Workstation)
00:52:19 Software + Network License Setup WebAdmin (Workstation)
00:53:27 Online Activation Software + Network License
00:57:46 Offline Activation Software + Network License
01:00:35 Online Deactivation Software + Network License
01:01:26 Installing Machines (Posts + .machine Environments)
01:03:01 Performance Troubleshooting
01:03:29 Show Toolpath Regeneration Time
01:04:15 Multi-Threading Manager
01:06:00 Additional Performance Troubleshooting
01:07:34 Benchmarking
01:12:10 Do You Need the Migration Wizard to Move Part (.mcam) Files?

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MCAM Northwest, Inc. Technical Support Policy

It is our goal to consistently provide the highest level of service and support to each of our valued customers. By following our Support Steps below, you can be assured that your issue will be resolved as quickly and correctly as possible, and will continue to help us reduce response time for technical support.

Read Our Mastercam Support Policy