1 – Click on the link that corresponds with your machine type, fill out and submit the form, including sample NC code attachment(s).
Lathe (Single Code Stream)
Mill (2-4 Axis)
Mill (5 Axis)
Mill-Turn (Multi Code Stream)
Router (2-4 Axis)
Router (5 Axis)
2 – MCAM Northwest will create and submit a quote to you once all required information/files are received. Payment terms for all post work is Prepaid. The quote will specifiy if the post will be built by MCAM Northwest or by one of our business partners, and will include a Post Ticket Number.
3 – When payment has been received,
- MCAM Northwest places your post ticket into our post development queue, or
- MCAM Northwest places the order with our business partner.
4 – MCAM Northwest delivers the custom post via email as soon as it is completed. The email will have instructions on how to submit a correction request along with the appropriate contact information.
5 – Customer tests the post and if needed, submits a correction request within the 30-day test period. These changes cannot include features outside of the original quoted specifications. If you need additional functionality, this will need to be quoted as a post upgrade.
6 – When the 30-day test period has expired, without an open correction request, MCAM Northwest will close the ticket. Any further requests for that post would then be submitted using the Post Modification form.