MCAM Northwest / Insights  / Important Benefits of the Maintenance Program

Important Benefits of the Maintenance Program

Customers of Mastercam’s Maintenance Program receive up-to-date enhancements and the latest software tools to keep their shop at the top of their game. Customers with active maintenance receive major releases at no charge; they receive software with 1st priority access to new features and maintenance-only online content—and much more.

Stay exposed to the newest technology and the latest tools for your business to stay competitive.  In a fast paced industry, your business can stay ahead of your competition by seeing new ways to provide value to customers and new ways for you to reduce costs in production.

Learn about software enhancements for improved automation, greater efficiency, higher accuracy, faster cuts, smoother finish, better cycle times, and longer tool life.

Receive enhancement request privileges and take advantage of providing user feedback, which improves future releases helping Mastercam add functionality.  Always innovating, Mastercam takes user feedback seriously and often builds in new functionality based on that feedback.

Stay up to date with technical news and solutions.  Receive free education on new features, newsletters with latest tech solutions, tips and hot topics.

Scale your business in a smart way with budget-friendly expenditures.  You will be able to better plan update costs in advance so software is available immediately upon release.

When you are on Mastercam maintenance, MCAM Northwest adds all support services for maintenance customers including phone, GotoMeeting and email support, application based support, data migration assistance, and general guidance. Mastercam training is always based on the current release, as well as all of our free workshops. By staying current with your maintenance, you will have access to our Post Processor and Machine Simulator services. These are developed exclusively for the current version.

When running an older version, these services are limited to making sure your older product is licensed correctly and runs on your original hardware.